1. Scope
This Privacy Policy applies to the StrideDex mobile application, website, support communications, and related services (together, the “Services”). By using the Services, you acknowledge the practices described here.
2. Information we collect
Information you provide
This may include your name, email address, account credentials, age or birth information, height, weight, fitness goals, activity level, workout preferences, available equipment, dietary preferences, injuries or limitations, foods and meals, progress entries, measurements, personal records, and support messages.
Photos and scans
If you choose to use meal-photo, nutrition-label, barcode, or progress-photo features, StrideDex processes the images or codes you submit to provide that feature. You control whether to submit this content. Photo-based nutrition results are estimates and should be reviewed before saving.
Technical and usage information
We may collect device type, app version, operating system, IP address, crash information, diagnostics, feature interactions, and similar data needed to operate, secure, and improve the Services.
Purchases
Subscriptions purchased on iOS are processed by Apple. StrideDex may receive subscription status, product, renewal, and transaction identifiers, but does not receive your full payment-card number.
3. How we use information
We use information to create and manage accounts; calculate nutrition targets; select and adapt meal, workout, and coaching suggestions; save progress; process scans; provide support; confirm subscription access; prevent abuse; troubleshoot problems; protect the Services; and improve performance and usability.
4. How information is shared
We do not sell your personal information. We may share information with service providers that help operate features such as hosting, databases, analytics, artificial-intelligence processing, image or barcode analysis, customer support, and subscription verification. These providers may use information only to perform services for StrideDex, subject to their agreements and applicable law.
We may also disclose information when required by law, to protect users or the Services, to investigate fraud or security concerns, or as part of a merger, acquisition, financing, or transfer of the Services.
5. Health and fitness information
Fitness, nutrition, injury, measurement, and progress information may be sensitive. We use it to provide requested features and do not use it for medical diagnosis. StrideDex is not a healthcare provider, and the Services are not a substitute for professional medical advice.
6. Data retention and security
We retain information for as long as reasonably necessary to provide the Services, maintain legitimate business and security records, meet legal obligations, and resolve disputes. We use reasonable administrative, technical, and organizational safeguards, but no storage or transmission system can be guaranteed completely secure.
7. Your choices and account deletion
You may update certain information inside the app. You may request access, correction, or deletion by using the account controls available in StrideDex or by emailing support@stridedex.app from the email associated with your account. We may need to verify your identity. Some records may be retained when required for security, fraud prevention, legal compliance, or transaction records.
Deleting the app does not automatically cancel an App Store subscription. Subscriptions must be managed through your Apple account settings.
8. Children
StrideDex is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and take appropriate action.
9. Changes to this policy
We may update this policy as the Services change. The revised version will be posted here with an updated date. Material changes may also be communicated through the app or another appropriate method.
10. Contact
Questions or privacy requests can be sent to support@stridedex.app.